I’m an energetic, personable, and award-winning change leader with over 25 years of experience in strategic transformation, organisational change, and programme leadership.
I’m passionate about putting people at the heart of change and building change as an organisational capability — because the stronger your change muscle, the more successful and sustainable your transformation will be.
Why trust me?
My approach is collaborative. I work alongside your teams using a coaching-led style — listening, facilitating, and challenging where it adds value. I use storytelling to inspire, and creativity to make change memorable and engaging. I’m skilled at reading behaviours, sensing barriers, and understanding emotions so we can identify resistance and risk early.
My philosophy is simple: build trust, partner with your leaders, and ensure your people are emotionally ready and equipped for the change ahead.
I especially love joining the dots and shaping a compelling vision that creates genuine followership — something I’ve learned is one of the most powerful drivers of successful change. I also have a passion for mentoring and coaching, helping others grow their capability and confidence.
Change is far more than timelines, communications, and training. So if you’re looking for a fast, transactional delivery that overlooks your people and their experience, I’m probably not the right fit. But if you want change that your organisation understands, feels, and truly believes in — I’d love to work with you.
My qualifications that work alongside my experience:
Prosci certified and qualified trainer
Gold level Change Agent – certification Irrational Change
EMCC qualified coach
Behavioural Science – Warwick Business School
Prince2 and MSP certified
Lean and Agile trained
Change Awards winner 2023
Active CMI and ACMP member
Impactful change experience
Here are some highlights of my experience:
• Award-winning Change Centre of Excellence
Established an award-winning Change Centre of Excellence and Community of Practice across a complex portfolio — growing organisational change maturity from 1.5 to 4.1 (Prosci), and embedding consistent, scalable change capability.
• Change leadership development
Designed and delivered change leadership training for sponsors, managers, and programme teams, including 1:1 coaching to build confidence, capability, and accountability at all levels.
• Change Portfolio Management & Change Management Office
Set up enterprise-wide governance and reporting to measure project, people, and organisational change, enabling clear risk management, change readiness, prioritisation, and resource decisions.
• Digitally enabled change adoption
Created the people-change strategy for large-scale technology programmes and successfully led the sustained adoption of new systems, processes, and behaviours across complex functions.
• Efficiency and operating model change
Led change for operational centralisation, call centre efficiency, and large-scale process re-engineering initiatives, delivering improved performance and measurable cost efficiencies.
• Data-driven transformation
Led the creation of enterprise data strategies, GDPR rollout, and content management reforms to strengthen compliance, insight, quality and data culture.
• Organisational change & culture shifts
Led change to prepare, equip, and support people through restructures, office moves, and outsourcing initiatives — ensuring clarity and stability for impacted teams.
• Strategic change consultancy
Acted as a trusted advisor to senior leaders, partnering across functions to diagnose challenges, solve complex problems, and shape strategic change decisions.
Contact Me.
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